Wexo 4.0 Is Coming: What to Expect from the Scheduled Maintenance and Why You’ll Need a New Password
WEXO11-Sep-2025
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🇬🇧 Scheduled Maintenance: Preparing for Wexo 4.0 🚧
In the coming days, we will be performing a major update to our server infrastructure in preparation for the launch of Wexo 4.0.
During this time, some users may experience temporary service interruptions in certain countries, especially when registering new accounts or logging in.
🔐 Password Reset and TOTP
Following the successful migration of our authentication server (related to service expansion and faster login), all users will be required to set a new password.
Additionally, if you’ve been using two-factor authentication via TOTP, you will need to reconfigure your TOTP code (e.g., Google Authenticator).
❓ What to do if you can’t log in:
👉🏻 Use the "Forgot Password / Reset Password" feature in the app or on the website and set a new password.
👉🏻 If the issue persists, contact us at support@wexopay.com.
We apologize for the temporary inconvenience and thank you for your understanding.
Your Wexo Team